Join our innovative team at Wayfair and take your career to the next level as a Remote Manager, Design Services! We're seeking a highly motivated and experienced professional to lead our team of virtual design sales experts in creating exceptional customer experiences. As a key member of our team, you will drive sales growth, customer satisfaction, and revenue targets while fostering a culture of innovation and excellence.

Wayfair is committed to providing a dynamic and supportive work environment that encourages collaboration, creativity, and professional growth. As a Remote Manager, Design Services, you will have the opportunity to work with a talented team of design professionals, industry-leading technology, and a comprehensive benefits package.

Job Details

Hiring Organization: Wayfair
Post Name: Manager, Design Services
Qualifications: Bachelor's Degree in Interior Design or a related field
Industry: Private
Employment Type: Full-Time
Work Hours: 8 hours per day
Salary: $27 per hour
Locations: Dallas, USA (remote work arrangement)

Job Description

As a Remote Manager, Design Services, you will be responsible for:

Leading and developing a team of virtual design sales experts to meet or exceed sales, customer satisfaction, and revenue targets
Providing guidance and expertise on interior design processes, including evaluating mood boards, customizations, and provider communications
Driving process improvements, tooling, and construction to enable designers to succeed
Responding to customer requests, inquiries, or complaints in a professional and courteous manner
Collaborating with senior leadership and cross-functional teams to address employee issues and drive business results
Establishing new workflows, testing new software, and building scalable processes
Building strong relationships with providers and cross-functional partners
Representing Wayfair with a positive and professional attitude at all times

Requirements

Bachelor's Degree in Interior Design or a related field
3+ years of sales experience (preferably in a design-related environment)
3+ years of management experience
Experience with Salesforce and design tools (AutoCad/Revit/other)
Ability to manage and motivate a virtual distributed team
Passion for exceptional customer service and drive to exceed sales targets
Strong organizational, self-motivation, communication, and relationship management skills
History of thriving in a fast-paced and changing environment
Proven ability to learn new software programs quickly

What We Offer

Dedicated private workspace (Wayfair provides necessary computer equipment)
Opportunities for professional growth and development
Comprehensive benefits package
Support for employees with disabilities

We Want to Hear From You!

If you're a motivated and experienced design professional looking for a new challenge, don't hesitate to apply. Join our team and let's build the future together!

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Remote Manager, Design Services at Wayfair - Full-Time Opportunity

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