Title Insurance Processor

We’re Hiring a Title Insurance Processor!

About our company culture and this position

Our company culture is far and away the #1 reason people love working at Alpha Abstract Agency! The foundation of our culture is built around helping each other to succeed by learning more and growing every day as a team. We all work toward the same goal, and no 1 person is more important than another… truly like a family. In-fact “culture fit” is the #1 quality that we look for in any new employee, that’s how important it is to us! We are a group of intelligent, open-minded people that are here to produce results while making sure our clients, co-workers, and peers all enjoy working with us. There is a saying around here, “the best idea wins, no matter who it comes from”, and we live by that in everything we build. We feel our people should enjoy their workday and enjoy their work-life balance. After all, that is what contributes to our happiness and ultimately to a higher level of performance.

About This Opportunity

This is an extremely important position here at Alpha, and one that keeps our engine running! As a Title Insurance Processor your primary role is to take a file from the time the Title Commitment is generated through the closing. You will be responsible for working directly with all parties involved in the transaction and you will be the main point of contact for your assigned files.

If you want to work from home, great! If you want to work in the office, great! Wherever you are most effective is where we want you to be.

Our Core Values

It’s important to know what core values we care about here, and what we are trying to do as a company. As a key player on our team your vision must align with the company and the founders to create that amazing synergy that allows the company to flourish. Our vision has 2 parts. The first is to create the most fun and unique customer experience for all parties involved in the real estate transaction. Our 2nd is to provide as much value as we can to help our clients grow their own businesses. How we get there is through our CORE VALUES:

CUSTOMER SATISFACTION – This is the first and most important core value! We achieve this through excellent communication and going above and beyond to help the customer wherever necessary. It is imperative that all parties on a transaction are treated with the utmost care, respect, and integrity to make their experience delightful.

POSITIVE OUTLOOK –Bring your A-game every day! Come to work each morning with a positive attitude and a thirst for success. You will constantly be faced with challenges, but we embrace these as learning opportunities and chances to positively impact a customer or co-worker. There are no “chores” around here, only growth opportunities!

EXTREME OWNERSHIP – Own your work by always going the extra mile. Every task that you work on should be seen through to the finish line. Always be resourceful on every challenge you face, and if a mistake is made, it is important to recognize your accountability in that mistake and take ownership so that it is not repeated. When everyone takes extreme ownership, nothing falls through the cracks!

Job Details

Title: Title Insurance Processor

Compensation: $55,000-65,000 base salary (based on experience)

Reports To: Director of Operations

Location: 1516 N 5th Street, Philadelphia, PA 19122

Job Type: Full Time

What does a Title Insurance Processor do, anyway?

On a daily basis you will be responsible for managing your pipeline of open transactions. When a new order comes in, it will be assigned to one of our processors. If assigned to you, you will then be the main point of contact for the life of that file. Your work will start when the Title Commitment is generated and will end once the transaction has closed and disbursed.

Some basic responsibilities during the life a transaction that you will be responsible for are

• Work with all parties involved to make sure they have what is needed from a title standpoint. This includes lenders, realtors, attorneys, buyers/borrowers, and sellers.
• Examine the search and chain of title.
• Obtain all payoffs, documentation, or underwriting approval to clear the title commitment. A clearing service is available to help with this on some of the “messiest” files.
• Work with Lenders to build out the HUD/CD
• Navigate within our title production software (E-closing) to prepare all title documents and build the file
• Schedule and arrange for settlement
• Cut checks and disburse wires after closing

In plain terms, here’s what this usually looks like

Title Commitment

• When the title commitment is generated, you will send a templated video email to all parties involved introducing yourself as the processor and main point of contact for the file.
• Examining title is very important! Once the commitment is generated, you will check the chain of title to make sure vesting is correct, and that the search documents match with our file. All names must match, and spelling must be correct.

Clearance

• Depending on the Title Commitment, you will need to obtain payoffs, satisfactions, underwriting approval, etc. to clear the commitment in time for closing. We have a vendor called “TitleBox” who can help with the clearance on files if necessary. However, it expected that you know how to clear your own file independent of TitleBox.

Documents

• You will be required to prepare all closing documents within our software including deeds, affidavits, POA’s, Satisfactions, and anything required on that transaction.
• Once documents are signed at closing you will be responsible to examine them for accuracy

Closing

• If you are a licensed notary in PA, you are welcome to close your own in-office transactions if you wish. This is not required, but you will get the chance to collect the notary fees on that transaction if you close it.

Disbursing

• Once funding is approved and all documents and money have been received, you will be responsible to cut checks and initiate wires relative to that transaction.

Other things to Note

• Prior title processing experience is required. The only training that should be needed is for company specific procedures and software’s. It is expected and required that you understand the have the ability to perform the responsibilities above at the time of hire.

If this sounds like you, your previous education, work experience, and passions probably sound like this:

• High School degree or higher
• 3+ years of direct title processing experience
• A demonstrated ability of working and achieving goals in a team structure
• Enjoy the entrepreneurial nature of a small business. Your work and energy will directly influence the success of the company and the rest of the team
• Seen as someone who is passionate and dedicated to their work and a natural problem solver when it comes to people and industry.
• A hunger to do your best with a positive attitude. Work should not be viewed as a chore, it should be appreciated as an opportunity to learn and achieve
• Focused and ambitious to be apart of a growing team
• Ability to quickly learn new technologies

Lastly, here’s what success looks like in this position:

• 4-week training period to take on the previous processor work as well as learn our software’s and ways of doing business. We will also use this first 4 weeks as a chance to get familiar and friends with your teammates!
• Being able to handle a transaction pipeline of 40 files at any given time with the ability to close 30 files a month
• Always remain coachable so that you can learn and grow from mistakes. We celebrate our mistakes, which is why in order to succeed, you need to be able to take accountability for when a mistake is made so that we can address it and learn from it
• Create quarterly “rocks” or goals for what you want to achieve, learn, or get better at. These are up to you to determine and will be tracked weekly with your direct report.
• The ability to work well with others. If you are sick or on vacation, another processor will pick up your work for that time and visa versa. There is no I, we are all 1, and we all work toward the same common goal.

About Our Company

alphaabstractagency.com

Alpha Abstract Agency LLC was founded in 2020 by a group of young, entrepreneurial real estate guys who wanted to make in impact in the existing arduous process of real estate closings. We feel that the process of buying or refinancing real estate should be a pleasant, celebratory experience. NOT something that is so often referred to by customers as “Horrible!” or “A Nightmare”. We stive to implement fun and unique ways to engage with our stakeholders to ensure the best possible experience. This vision all starts with PEOPLE, and that is why our team of people is the most important part of our company, vision, and long-term sustainable growth

Job Type: Full-time

Pay: $75,000.00 per year

Benefits

• Health insurance
• Paid time off

Application Question(s)

• Which of our company core values resonates with you most and why?
• What date was the Liberty Bell hung?

Work Location: Remote